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Frequently Asked Questions

Everything you need to know about using the Rovify platform for managing leagues, teams, athletes, and transfers.

Getting Started
What is Rovify?

Rovify is a comprehensive sports management platform built for African sports. It helps federations, leagues, clubs, agencies, and individual athletes manage registrations, transfers, contracts, competitions, and more — all in one place.

Who can use Rovify?

Rovify is designed for sports federations, ministry of sports departments, clubs and institutions, player agencies, and individual athletes. Each user type has a dedicated portal with tailored features and access levels.

How do I create an account?

Visit our registration page and select your account type. You'll need to provide basic details and verify your email. For institutional accounts, additional verification may be required.

Transfers & Registration
How do athlete transfers work?

Transfer requests are initiated by the acquiring club. The request goes through an approval workflow involving the athlete, releasing club, and the governing federation. The platform tracks every step with a complete audit trail for compliance.

What documents are required for a transfer?

Typically, player identification, a release letter from the current club, proof of contract completion or settlement, and any additional documents required by the specific federation. Rovify automatically validates document requirements for each transfer type.

Leagues & Competition
Can I view league standings without an account?

Yes! Public league standings are available at /league-standings without needing to sign in. Detailed statistics and management features require an account.

How are fixtures and results managed?

League administrators can schedule fixtures, record match results, and the system automatically updates standings, statistics, and player performance records in real-time.

Privacy & Security
How is my data protected?

All data is encrypted in transit and at rest. We implement role-based access control, regular security audits, and comply with GDPR and the Rwanda Data Protection Act. Read our Privacy Policy for full details.

Can I delete my account and data?

Yes. You can request account deletion and data erasure by contacting privacy@rovify.io. We process these requests within 30 days, subject to any legal retention requirements.

Still have questions?

Our support team is ready to help you get started.

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